I am CEO

CEO Leads Answering Service Company

Full Interview from I AM CEO Podcast - IAM919

Recruited as Moneypenny’s first salesperson in 2005 – today, Joanna is Group CEO of an international business that has grown to employ more than 1000 people across continents, turning over £50m in 2020. Joanna played a key role overseeing the company’s entry into the US market, as well as subsequent private equity investment by ECI Partners in 2018 to accelerate Moneypenny’s UK & US plans for expansion and acquisition. At the heart of Moneypenny lies a unique culture based on mutual respect and trust. Above all else, when it comes to outsourced communications, Joanna believes passionately that businesses of any size should ‘stick to their knitting’: “Focus on what you’re really good at – and let experts help take care of the rest.”

  • CEO Hack: Take a break if you can (ii) Book- The Five Dysfunctions of a Team
  • CEO Nugget: Wait for the person you think would do an amazing job in your team and leave it to them to deliver (ii) Trust your guts
  • CEO Defined: Being trusted with people's livelihoods and careers


LinkedIn: https://www.linkedin.com/company/moneypenny-usa/
Twitter: https://twitter.com/Moneypenny
Facebook: https://www.facebook.com/HelloMoneypennyUS

Full Interview:

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